Every Plumbing Service Reached Through Our Dispatch Line in Aurora, CO

Start with what you see

People rarely know the name of the job, only the symptom. This table points each common symptom to the page that explains it.

Water that should not be there

• locating a leakTracing hidden leaks in walls, floors and yards, and fixing them once the source is known.
• slab leak repairLocating and repairing leaks in lines that run under a concrete floor.
• water extraction and dryingExtraction, drying, mold testing and cleanup after a flood, burst pipe or sewage backup, on its own phone line.
• replacing old supply pipesReplacing supply lines that keep failing, from pinholes to old galvanized pipe.
• water lineThe pipe that feeds the house from the meter, including lead and galvanized runs.

Drains and sewer lines

• main line drain cleaningClearing sinks, tubs, toilets and main drains by cable, jet or camera.
• sewer lateral workCamera inspection, cleaning, lining and replacement of the line to the city main.
• jammed disposalsClearing jams, fixing leaks and replacing worn units.

Hot water and gas

• no hot water repairsDiagnosing leaks, lost hot water and failed parts on gas and electric tanks.
• heater installationChoosing, sizing and permitting a new tank heater.
• tankless pageRepair, flushing and installation of on-demand units.
• gas line serviceRepairs after a gas smell is cleared, and new lines for appliances.

Fixtures, water quality and business calls

• faucet, toilet and fixture repairRunning toilets, dripping faucets, shower valves and remodel rough-in.
• hard water treatmentSofteners, whole-house filters and reverse osmosis for hard water and taste.
• commercial plumbing serviceRestaurants, landlords and property managers, from grease lines to tenant leaks.

How a call is routed

1. You call and describe the symptom and the street address.
2. The dispatcher checks that the address is covered; every covered area and ZIP code sits on the areas page.
3. A network plumber who works that part of town takes the job, and you can ask about credentials before anyone starts.

Emergencies, such as a burst pipe, a sewer backup or a major leak, have their first steps on the Aurora home page, and the water damage page carries its own phone line. For what drives a job’s price, see the cost breakdown page, and for quick answers, the plumbing FAQs page.